Improving Communication and Interaction

Using Teachable Moments to Learn
Manners, Social Skills, and Language

Temple Grandin

I (Temple Grandin) was brought up in the 1950’s and my mother and all the other mothers in the neighborhood used “teachable moments” to teach children correct behavior.  When a social or manners mistake was made, Mother NEVER screamed “No” or “Stop it.”  Instead, she calmly gave me the instruction of what I should do.  Below are some examples.

  • If I twirled my fork around above my head, she said, “Put it on your plate.”
  • If I ate mashed potatoes with my fingers, she said, “Use the fork.”
  • If I touched merchandise in a store, she said, “Only touch the things you are going to buy.”
  • If I forgot to say “thank you” she would give me a cue and say, “You forgot to say pause.”

In a day there are many “teachable moments.”  At a hotel, I observed an excellent example of this.  A little boy started to get on the elevator before the  people in the elevator got off.  His mom said, “You must wait for the other people to get out of the elevator before you get on.”  She did not scream “No” when the child stepped forward towards the open elevator door. Instead, she calmly gave the instruction.

Wait for the Child to Respond

Teachable moments can also be used to encourage use of language.  When a child has attained the ability to use a lot of words, he/she needs to be encouraged to use them.  If the child wants juice, say “use your words.” WAIT FOR THE CHILD TO RESPOND.  An autistic child’s brain processes information more slowly and he/she MUST BE GIVEN TIME TO RESPOND.  The most common mistake that both parents and teachers make is to say the word before the child says it.  There is a bad tendency to say the word too quickly. Give the child’s brain time to process the request.  The processing speed of his/her brain may be like a computer with a slow internet connection.  It takes longer for he/she to respond.

In kindergarten when I was age five, I remember an extremely frustrating moment where I was not given sufficient time to respond.  The class assignment was to mark pictures when an object’s name began with B. I marked the suitcase picture as B for bag.  The teacher marked it wrong and spoke so quickly that I could not explain that in our house suitcases were called bags.  I could not respond quickly enough to tell her.  If she had waited 2 or 3 seconds, I could have explained that I understood the B concept and explain why I marked certain pictures with a B.